Hutton Travels is committed to protecting your personal data and complying with the General Data Protection Regulation (EU) 2016/679.

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Hutton Travels Privacy and Data Protection Policy outline the type of information that is collected, the type of information supplied by other sources and how Hutton Travels use and protect this data. This statement also outlines your rights regarding data protection and advises you how to contact Hutton Travels.

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Your personal data and its origin

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When referring to “personal data”, this means information collected from you or information supplied by other sources from which you may be personally identifiable.

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Information Hutton Travels collects from you

 

Typically, this may include your name, address, telephone and mobile numbers and email address. Information will be collected during telephone, web or App bookings. 

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Information about you that is supplied to Hutton Travels from other sources

 

Hutton Travels receive information about you from other agencies (jobs passed on). Typically, this may include your name, address, telephone and mobile numbers and email address.

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Personal data and its uses

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Hutton Travels will use your data for the following purposes:

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Provision of transport

The Driver needs to know where to pick you up from so Hutton Travels will require your name and the pick-up address entered on the booking. When the job is booked, when the driver arrives, or if the driver is delayed your telephone and / or mobile number and / or email address will be used to notify you of this.

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Answering your queries

When contacting Hutton Travels for the purpose of raising questions or queries any personal data that you provide will be used to provide a response.

In the case of an e-mail query, Hutton Travels may need to contact you by telephone in order to confirm the request came from you; this is so Hutton Travels can keep your data safe.

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Personal data and who Hutton Travels will share this with

Taxi drivers

If your trip is completed by a taxi, the Driver needs to make sure it is you being picked up. The driver also needs to know where to pick you up and where to take you to.

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Private hire car drivers

The Driver needs to make sure it is you being picked up. The driver also needs to know where to pick you up and where to take you to.

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Where data stored

Hutton Travels store your data in the United Kingdom.

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Your rights:

• The right to be informed –You need to know how Hutton Travels use your data, and that is the purpose of this document. If any part of this document are unclear please contact us using the below email address details. Hutton Travels are happy to explain and often use your feedback to update this document.

• The right of access – you can request Hutton Travels to provide you with a copy of your data at any time.

• The right to rectification – if the data Hutton Travels hold for you is incorrect; you can require us to update it.

• The right to erasure – you can ask us to delete your data. Please be aware, that depending on the data delete, you may not be able to use the service, or all of its features. Should Hutton Travels delete your phone number for instance, Hutton Travels will have no way to contact you when your driver arrives.

• The right to restrict processing – you can tell Hutton Travels how to use and how not to use your data. Please be aware, that depending on the data restrict, you may not be able to use the service, or all of its features. Should Hutton Travels restrict the processing of your name for example the driver will not know who to ask for when they arrive.

• The right to object – at any time you can object to how Hutton Travels use your data.

• Right to complain – If your request for any of the above was not handled satisfactorily by Hutton Travels, you have the right to complain. If you are still unhappy, you can complain to our Supervisory Authority. Their contact details are available at https://ico.org.uk.

 

Security

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Hutton Travels take reasonable precautions to keep your personal data secure, and require third party data processors to do likewise. All personally identifiable information is subject to restricted access to prevent unauthorised access, modification or misuse. Please note that Hutton Travels may release your personal data if required to do so by law, by search warrant, subpoena or court order.

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Log files

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Visits to our websites, like virtually all websites, are recorded in our log files. Log files record the pages you read and the files you download. Hutton Travels use this information to optimise our site rather than to collect any personal data.

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Changes to this record of processing activities

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We reserve the right to amend this Privacy Notice from time to time consistent with the GDPR and other applicable data protection requirements.

 

Complaints

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You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) the UK supervisory authority for data protection issues.

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Contact points

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If you wish to ask any data protection questions or raise any data protection issues with us, please contact us using the details below:
Tel: 07935179912 
Email: huttontravels2022@gmail.com